Client testimonials – do they make a difference?
Some people question whether client testimonials are effective in promoting products and services. Comments such as: “They’re not real clients”; “They’ve made that up”; or “Nobody reads testimonials or reviews any more” are often mentioned when the topic comes up in conversation.
Great feedback from our client survey
Asking for ‘warts and all’ feedback from clients can be (and was!) scary, but I’m delighted to say the results from our recent online client survey have been very positive. A variety of questions were asked to gauge our client’s thoughts on what we do well, what could be improved and how we met their […]