Improve your internal communications
It is easy to assume that your internal communications are effective and your team is fully up to speed with what’s happening in the firm. However, the reality can be somewhat different. Whilst we may think we have told our staff things they need to be aware of such as new services, changes to policy […]
How happy is your team?
Do you really know what your team feels about working for your firm? Whilst we may try and get feedback from staff during the year or as part of an appraisal process, it can sometimes be tarnished with them telling us what we think we’d like to hear, as opposed to what they actually feel. […]