TERMS & CONDITIONS

Definitions:

Throughout this website terms such as ‘Us’, ‘We’, and ‘Our’ refer to Momentum for Professionals.

Terms such as ‘You’ or ‘Yours’ and ‘Users’ refer to either visitors to this website or users of the range of products and services available from Momentum for Professionals.

This section of the website is broken down into two areas:

• Website Terms and Conditions
• General Business Terms and Conditions

1. Website terms and conditions
   • General website terms and conditions
     • By using the Momentum for Professionals website you are agreeing to our terms and conditions. If you are not happy with our terms and conditions we kindly request that you do not use our website.
     • We accept no liability for the accuracy or validity of any information contained within this website or on links to third party websites, blogs or news articles.
     • Visitors to this website use the information contained within it at their own risk. The Information available from this website does not constitute the giving of professional or legal advice.
     • We reserve the right to amend, change or delete the content of this website at any time.
     • We make every effort to ensure you have continuous access to this website. However, occasionally due to technical issues outside our control we cannot guarantee full access all of the time. We reserve the right to suspend or terminate this website at any time.
     • The website offers a range of free downloadable documents which users can access by clicking on the relevant links or by leaving their contact details. In some instances, we require your contact details so we can respond to your enquiry or subscribe you to a specific free product or service you have requested. Such resources are clearly marked with the word ‘Free’.
   • Online purchases
     • In addition to the free downloads available on this website, we also offer a range of chargeable products which can be bought using our online shop. Such products are displayed with the price showing prominently at the top of the page and with an ‘add to basket’ button.
     • We use WooCommerce to provide the online shop facility within the Momentum for Professionals website. Payments made by you for any of our chargeable products are done so using our secure PayPal Business account.
     • Chargeable online products can be purchased by clicking on the ‘Add to Basket’ button which is shown towards the top of each product description page. When you click on this button you will be taken to the webshop and asked to provide your contact details, including email address and your payment details. Once you have submitted your payment details you will receive an order confirmation email from Momentum for Professionals which will include a link to enable you to download the purchased document. NB. In some instances, the confirmation email may go to your junk or clutter folders, so if the email does not appear in your inbox please check these other folders. If you haven’t received the confirmation email, please email info@momentumforprofessionals.co.uk.
     • We make every effort to make sure the pricing and product details are correct on the website. However, when price changes have to be made we will make every effort to make sure you are informed of these before you purchase the product.
     • Once you have provided your payment details and downloaded any products from the website, no refunds can be made. If you have any issues with the products please email info@momentumforprofessionals.co.uk and we will aim to resolve them.
   • Protection against viruses
     • We take all reasonable steps to ensure information or products loaded onto our website are free of viruses. However, users are requested to take additional safety measures and screen any materials or purchased products from our website against their own anti-virus software. Momentum for professionals cannot be held responsible for any loss, damage or interruption of service to your computer systems or data, as a result of downloading items from our website.
   • Cookies
     • Please click here to read our Cookies policy.
   • Privacy Information
     • Please click here to read our Privacy policy.

2. General business terms and conditions for non-website transactions
   • Payment Terms
   • Our fees will be discussed in advance and you will be emailed (or posted if you prefer) a letter of engagement setting out the work we intend to do for you, the likely fees and expenses and our payment terms. Upon receipt of this letter of engagement, you will be asked to confirm your agreement to our fees and terms of business, either by email or post, before any work will be carried out for you.
   • Any out of pocket expenses incurred by us in the process of carrying out work for you will be charged on to you at cost. Such expenses include, but are not limited to car mileage, first-class train fares, accommodation, taxi fares and so on.
   • When carrying out a marketing consultancy visit, we will issue an invoice after the visit has taken place and you have been sent the marketing plan. Payment is due within 30 days from the date of invoice. If the visit is cancelled within 5 working days of the confirmed date, we reserve the right to charge a cancellation fee of 50% of the agreed fee as well as any travel costs that may have already been incurred.
   • Invoices for any other marketing activities, including but not limited to, copywriting, lecturing, conducting client surveys etc., will be issued once the work has been completed. However, ongoing projects invoices may be issued on a month by month basis or as and when work is carried out. The timescale of the project, method of billing and subsequent payments by you will be documented in the letter of engagement and are to be agreed by you before work will commence. Payment is due within 30 days from the date of invoice.
   • We reserve the right to charge interest on overdue accounts not paid within 30 days of invoice date at 4% per annum above the current Bank of England base rate.
   • From time to time we use third-party suppliers to help deliver the service you require. Amongst others, these suppliers may include designers, printers, and telemarketers. Where the services of a third party will be required to complete your project, we will inform you of all likely costs and timescales before the project starts, so that you can agree whether you want to go ahead on that basis.
3. Contact Details

Trading and Registered Office Address:

Momentum for Professionals Ltd
Ivy Cottage
Coxpark
Gunnislake
Cornwall
PL18 9BA

Email: info@momentumforprofessionals.co.uk
Tel: 01822 833300